About Us and Meet the team
A bit of History of our websites
Carvoeiro.Rentals is our brand new website for direct bookings at a touch of a button of exclusive Pac4Portugal villas. Pac4Portugal was developed in 2014, by Alex Cracknell (rental agent) and Fernando Cabrita (constructor).
Following working individually in their own companies, they both discovered similar frustrations. Firstly, with quality of properties and secondly, levels of service of third parties. Clearly, they both had the same vision, to build a new brand known for “Personal Service, Local Knowledge”. Subsequently Pac4Portugal was created and they have never looked back.
Fast forward to 2021. Clearly there is a highly competitive rental market in Carvoeiro and Portugal. Evidently it is important to evolve as a business. Indeed, we decided to showcase our Pac4Portugal exclusive villas in one website. Without a doubt, we chose Carvoeiro.villas from our portfolio of domains. Unquestionably a highly appropriate domain name and looks great! However it lacked some of the functionality we really wanted. Carvoeiro.villas remains as an informative website as we have some great blogs on there.
At the start of 2022 with the start of the new way of living life with Covid, we have found demand high. That coupled with the launch of stunning new property Villa Maritima, it has been evident that we need to offer you a quick way for you to book with us. Thus, February 2022 has seen the launch of Carvoeiro.rentals.
It should be noted that on Pac4Portugal.com you will see that we advertise around 15 properties. Moreover, here you only see villas our team directly manage and promotes rentals on behalf of the owners.
Giving us more control of the quality and service of the properties and the rental clients. Besides we select only properties that meet our brand vision for the future.
our service
Importantly each of the villas in our portfolio have been specially selected. Furthermore, we work closely with the owners to continually improve them.
The extra touches in every villa
- On arrival there is complimentary basic welcome foodpack including wine and beer.
- We supply initial cleaning products including: toilet paper, kitchen roll, washing machine and dishwasher tablets
- There are Beach towels & a beach pack (inc cool box, ice blocks & beach umbrellas)
- Detailed villa & area information books
- Villa cards with the address and GPS for you to use when you go out.
Additionally we want to offer our clients a villa that:
- Importantly they want to return to again and again, and
- Furthermore, the clients want to recommend to their colleagues, friends and family.
We want to Reward you
Additionally, for every client recommendation of a one of our villas that leads to a booking, we reward them. In particular with upgrades/special offers next time they book. Unquestionably we really appreciate your help in spreading the word “Pac4Portugal”, "Carvoeiro.villas" and now "Carvoeiro.rentals.
How do we ensure our clients have the right Pac4Portugal rental experience?
Without a doubt communication is highly important to us and you. We are always just an email or a text message away. Obviously, you can call us, however in peak season an imessage/whatsapp/telegram message is the quickest and easiest response. In addition,
- Our management team inspects every villa before your arrival
- “Meet & Greet” of clients whether when they initially arrive to hand over keys, or with the keysafe method, a visit from one of our representatives within 48 hours of arrival.
- Furthermore, upon your return home, we follow up with:
- the return of your breakages deposit and,
- a request for feedback/review
- Finally, we like to keep in touch via social media
MEET THE TEAM
Fernando (left in the photograph) is the architect and constructor of Villa Mediterraneo, Villa Atlantica, Villa Maritima and Villa Carvoeiro. These villas have been built exclusively for the best rental experience possible.
Alex is the rental agent, (right in the photograph) and normally your first point of contact from the initial enquiry. Besides he is very hands on, ensuring your rental experience is high quality.
Together Alex and Fernando also manage the villas and service staff.